Job Description

Overview

About this Role: We obsess over the way we bring people together and want to add a Training Experience Coordinator to our team who adds value, creativity, and vision. This candidate thrives in a fast-paced environment, embraces challenges and continuously seeks opportunities to enhance processes to create memorable experiences. In this role, youll be the behind-the-scenes hero supporting our training team as they deliver training material to energize and empower our field teams. Youll handle the logistics that make training programs run smoothlyfrom managing training schedules and materials to making every training session feel smooth and stress-free from start to finish.

Responsibilities

• Coordinate Training Events: Schedule training sessions in collaboration with IGU and Legacy teams.
• Manage Training Logistics: Handle participant registration, travel and hotel accommodations in partnership with our travel team.
• Respond to Inquiries: Address routine questions regarding class schedules and locations.
• Data Management: Maintain and organize training data by entering information and pulling reports to capture training statistics.
• Administrative Support: Provide support for training initiatives, including setting up training materials and maintaining training rooms.
• Additional Services Coordination: Manage extras such as meals, snacks, and ensuring the space is clean, comfortable, and ready to go.
• Evaluate Training Experience: Gather feedback to continuously improve the training experience.
• Interdepartmental Communication: Partner with internal departments such as Travel, Hospitality, and Facilities.

Preferred Skills

• Sense of Urgency: Act fast and deliver with a get-it-done-now mindset.
• Attention to Detail: Excellent organizational skills and meticulous attention to detail while managing multiple events.
• Strong Interpersonal Skills: Approachable, empathetic, and capable of building trust with trainees and partners.
• Creative Thinking: Ability to think outside the box and provide innovative solutions.
• Multitasking: Capable of managing multiple tasks with ease.
• Flexible and Adaptable: Able to prioritize responsibilities and occasionally work outside traditional hours, including evening training dinners, early morning setups, or travel coordination.
• Enthusiasm: Passionate about training, professional development, event management, and project management.

Requirements

• 2+ years of professional work experience, preferably in event planning or hospitality.
• Proficiency in Microsoft Office Suite.
• Experience with creative platforms (Canva, InDesign, Illustrator, etc.).
• This role is based in the office, Monday-Friday. It may include non-traditional hours throughout the weekday.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Administrative

Industries

• Staffing and Recruiting

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Job Tags

Full time, Traineeship, Work experience placement, Work at office, Monday to Friday, Flexible hours, Afternoon shift, Early shift, Weekday work,

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