Salary $42,000 year
Title: Reentry Career Coach
Classification: Non-Exempt
Scope of Position
To provide support and assistance to program participants in all areas related to gaining and/or retaining employment and career advancement.
Essential Functions
Work closely with individuals currently incarcerated as well as individuals recently incarcerated for job placement and education assistance.
Build a professional one-on-one working relationship with participants to aid in eliminating challenges that are hindrances to obtaining and retaining employment. This includes assessment, individualized attention, and coordination.
Provide Career Coaching, including the completion of the Individual Employment Plan (IEP) and Career Mapping to enrolled participants
Responsible for participation tracking and monitoring data entry into CWDS in accordance with activity codes and barrier identification and resolution
Accurately complete required documentation for WIOA eligibility
Assist in the preparation of weekly project reports (participation, placement, etc.)
Provide consistent and comprehensive case management and follow-up
Provide individualized assessment of work, family and personal development needs and opportunities
Connect to community partners to coordinate referrals to the Re-Entry Program
Engage with local community organizations and agencies as a representative of the PA CareerLink for the Bucks County Re-Entry Coalition
Provide referrals to appropriate community service or social service agencies when needed
Maintain organized database of clients and keep detailed documentation of all contacts with clients
Coordinate participant retention services and accommodate participant work schedules.
Document all participant contacts and activities in case notes and ensure that post-placement contacts are made as required by specific contract
Share information with appropriate staff and/or funding agencies. Maintain participant files as specified by contractor
Ensure participants follow through with planned activities as outlined in contract with funding agency
Help to ensure that positive outcomes and goals are met as required by contra
Education and Experience Requirements
Ability to prioritize tasks and document visits and contacts
Demonstrated telephone, computer and written communication skills
Ability to maintain flexibility as needs of contract or contractor require
College degree or equivalent experience required
Customer service experience preferred
A working knowledge of MS Office
A valid driver's license & clean driving record required
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