Pharmacy Tech Support Call Center Rep (Work from Home anywhere in the US) Job at IQVIA, Detroit, MI

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  • IQVIA
  • Detroit, MI

Job Description

Employer Industry: Healthcare Solutions Provider Why consider this job opportunity:

  • Salary up to $18.00 per hour
  • Opportunity for conversion to a full-time position with the employer
  • Work remotely from anywhere within the continental U.S.
  • Supportive and inclusive corporate culture that values diversity
  • Chance to make a positive impact on patient access to therapies
  • Flexible shifts available to accommodate various schedules
What to Expect (Job Responsibilities):
  • Serve as the primary contact for patients, pharmacies, and medical professionals regarding Opus Health programs
  • Provide initial support for customer requests through various communication channels
  • Assess user issues and offer first-level support for resolution
  • Document resolutions and escalate unresolved issues to appropriate areas promptly
  • Recognize operational challenges and provide recommendations to management
What is Required (Qualifications):
  • High School Diploma or equivalent
  • Pharmacy Technician experience required
  • HIPAA certified
  • Minimum of 3 years of call center experience preferred
  • Bilingual (English/Spanish) skills required
How to Stand Out (Preferred Qualifications):
  • Experience in medical claim processing is a plus
  • Familiarity with payment assistance solutions such as co-pay cards or vouchers
#HealthcareSolutions #RemoteWork #CustomerSupport #PharmacyTechnician #DiversityAndInclusion We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. #J-18808-Ljbffr IQVIA

Job Tags

Hourly pay, Full time, Immediate start, Remote work, Flexible hours,

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