Experienced EasyVista Tool Administrator with over 8-10 years in IT Service Management, specializing in configuring and customizing the EasyVista ITSM platform. Skilled in developing ITSM workflows across Incident, Problem, and Change Management, optimizing processes, and providing end-user training and support. Proven ability to collaborate with cross-functional teams to integrate EasyVista with other IT systems and drive service efficiency.
Position: EasyVista Tool AdministratorEasyVista, IT Service Management, ITSM, Incident Management, Problem Management, Change Management, Workflow Automation, ITIL, Service Delivery, End-User Support
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