Dispatcher Job at TowBoatU.S. Ft. Lauderdale, Pompano Beach, FL

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  • TowBoatU.S. Ft. Lauderdale
  • Pompano Beach, FL

Job Description

Benefits:

401(k)

Competitive salary

Dental insurance

Free uniforms

Opportunity for advancement

Paid time off

Wellness resources

Job Summary We are seeking a professional and skilled Dispatcher to join our team. In this role, you will handle emergency and non-emergency calls, make quick decisions, and coordinate appropriate responses. The ideal candidate is highly organized, computer literate, detail-oriented, and able to work well under pressure. Strong communication skills are essential. While boating knowledge is preferred, it is not required.

Responsibilities

Receive inbound emergency and non-emergency calls

Collect and document critical information from callers

Prioritize calls based on urgency

Dispatch appropriate response units to locations

Monitor and respond to VHF radios

Transmit information to the necessary departments or personnel

Process invoices and maintain accurate records

Qualifications

High school diploma or GED

Previous experience as a dispatcher or in a similar role preferred

Excellent typing and data entry skills

Strong verbal and written communication skills

Ability to multitask, stay organized, and prioritize tasks in a fast-paced environment

Familiarity with emergency response protocols (preferred)

Ability to remain calm and professional under pressure

Position Details

Full-time position

Weekend and holiday availability required

Shifts vary, including evening and overnight coverage

Typical shift hours: 4:00 PM – 12:00 AM and 12:00 AM – 8:00 AM

Expected hours: 40 per week

Benefits (health, dental, 401(k), paid time off) start after 60 days of employment

Training period: approximately six weeks with a varying schedule

Schedule

8-hour shifts

Night Shift (Required)

Overnight Shift (Required)

If you are reliable, punctual, and ready to join a dynamic team, apply today!

Job Tags

Full time, Shift work, Night shift, Weekend work, Afternoon shift,

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