AM Server Job at LR PALM HOUSE LLC, Palm Beach, FL

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  • LR PALM HOUSE LLC
  • Palm Beach, FL

Job Description

Job Description

Job Description

Description:

Position Summary:

The AM Server at Palm House is responsible for providing warm, attentive, and personalized service to guests during breakfast and brunch hours. This front-facing role ensures that guests begin their day with a seamless, elevated dining experience reflective of the property’s luxury standards.

We are seeking a polished hospitality professional who is passionate about service, knowledgeable about upscale breakfast offerings, and able to anticipate guest needs with grace and efficiency. This is a full-time position requiring open availability for early morning shifts , including weekends and holidays.

Requirements:

Key Responsibilities:

Guest Service & Table Management

  • Greet guests promptly and courteously as they are seated.
  • Present menus, explain daily specials, and offer knowledgeable recommendations based on guest preferences or dietary needs.
  • Take accurate food and beverage orders using the hotel’s POS system, ensuring special requests and allergies are clearly communicated to the kitchen.
  • Serve orders promptly and in accordance with service standards, ensuring proper placement, timing, and presentation.
  • Monitor assigned tables and anticipate guest needs such as refills, additional requests, or modifications.
  • Engage guests in a polished, professional manner that reflects the standards of a luxury environment.
  • Maintain a clean and organized dining area throughout service.

Collaboration & Efficiency

  • Work closely with the culinary team, barista, and fellow servers to ensure a smooth flow of service.
  • Communicate effectively with the kitchen regarding order timing, modifications, and special requests.
  • Assist with restocking side stations, polishing glassware/silverware, and setting up the dining room before service.
  • Support bussers and hosts during busy periods to ensure guest satisfaction and table turnover.

Billing & Payments

  • Present checks accurately and handle all payment methods, including room charges, credit cards, and cash.
  • Ensure all charges are entered correctly in the POS and reconcile any discrepancies as needed.
  • Follow proper cash-handling and end-of-shift procedures.

Qualifications:

  • Previous experience as a server in a fine dining or upscale hotel restaurant required (minimum 1–2 years).
  • Strong knowledge of breakfast and brunch service styles, including classic dishes, dietary accommodations, and specialty beverages.
  • Outstanding communication and customer service skills with the ability to maintain poise under pressure.
  • Comfortable using a POS system (knowledge of Micros or similar systems preferred ).
  • Must be reliable, punctual, and have a positive, team-oriented attitude.
  • Must maintain a professional and well-groomed appearance in accordance with company standards.
  • Must have full availability for early morning shifts, including weekends and holidays.

Physical Requirements:

  • Ability to stand, walk, and be on feet for extended periods (up to 8 hours per shift).
  • Ability to lift and carry up to 25 pounds (e.g., trays, dishes, coffee urns).
  • Ability to bend, reach, and perform repetitive motions throughout service.
  • Comfortable working in both indoor and outdoor dining settings depending on the season.

Job Tags

Full time, Shift work, Day shift, Early shift,

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